Julián speaks Spanish, for a better experience, please turn on English subtitles.

‍

The Problem

Bewe faced a significant challenge with lead contactability. Despite having a large volume of leads, they couldn't manage them effectively, creating a bottleneck in their sales funnel. When leads came in during non-business hours, such as at 10 PM or on weekends, they had to wait until staff was available to process them. Due to holidays and weekends in Colombia, some leads weren't contacted until Monday or even Tuesday, severely impacting their response time and potential conversions.

The Results

The implementation of Patagon AI delivered immediate and impressive results. In the first month, without increasing their marketing budget or lead volume, Bewe's appointments increased 2.5X, reaching almost 600 meetings. Most importantly, not only did attendance rates remain stable, but conversion rates improved, leading to record-breaking months in sales against their targets.

How They See Everything Now

The transformation has been comprehensive. Bewe now has a qualified agent working 24/7 handling leads, ensuring that no opportunity is missed regardless of when it arrives. The AI agent is fully trained to handle inquiries, qualify leads, and schedule demonstrations at any time, eliminating previous limitations of human availability. The system has effectively eliminated the bottleneck in their sales funnel, allowing for smooth and efficient operations.

How It Feels to Bet on AI and Make It Work

For Bewe, implementing AI has been incredibly rewarding. They have seen their strategic vision validated through concrete results. The implementation has gone beyond just operational improvements; it's driving a cultural change in how they view AI and process optimization. It has given them confidence that their product is not only interesting but can be effectively sold and demonstrated through AI-powered systems, making their service available 24 hours a day.

Experience Working with Patagon AI

The collaboration with Patagon AI has been characterized by mutual trust and understanding. What stood out was Patagon's commitment to truly understanding Bewe's challenges instead of simply pushing a product. The process was organic, natural, and transparent, despite being 100% virtual. The Patagon AI team demonstrated not only technical expertise but also business knowledge, becoming an extension of Bewe's team and showing a deep understanding of their company's challenges and objectives.