Last Updated: December 1st, 2024
Important Information on Data Protection
Entity: Patagon.AI-AutomatedSalesPlatform LLC, 1007 N Orange St, 4th Floor, Wilmington, DE 19801, USA ("PATAGON.AI")
Role: Data Processor. PATAGON.AI provides a service that processes personal data on behalf of a data controller (the "Customer").
Purpose: To offer the User a secure communication channel to promote and sell products or services to Users.
Data Subject Rights: Access, Rectification, Deletion, Limitation of Processing, Data Portability, Objection, and Automated Decision-Making.
The following Privacy Policy (the "Privacy Policy") applies to services provided through the Website available at https://www.patagon.ai/ and/or to interactions made through communication channels requested by the Customer from PATAGON.AI and its affiliates (the "Website" or the "Platform").
As specified in the Terms and Conditions, the Services are provided at the request of the Customer through the Platform to offer Potential Consumers a secure communication channel for the promotion and acquisition of products and/or services. All terms not defined in this Privacy Policy refer to those described in the Terms and Conditions of PATAGON.AI at: https://www.patagon.ai/es/terms-of-service.
By accessing the Website, the Platform, and/or using the Services, any person becomes a User of PATAGON.AI (the "User" or "Users") and accepts the full and unreserved application of all clauses of this Privacy Policy, in its version published at the time the User accesses the Website or uses the Services.
BEFORE BROWSING AND/OR USING THE WEBSITE AND/OR SERVICES, PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF THE USER DOES NOT AGREE WITH THE POLICY, THEY MUST REFRAIN FROM USING THE WEBSITE AND/OR SERVICES.
For PATAGON.AI, the privacy of Users' personal data is of great importance. If the User has any questions regarding the Privacy Policy or the Website, they may contact PATAGON.AI at any time by emailing: privacy@patagon.ai.
Patagon.AI may make versions of this Privacy Policy available in languages other than English. If Patagon.AI does so, the English version of this Privacy Policy will govern the relationship, and the translated version is provided only for convenience and will not be construed to modify the English version of this Privacy Policy.
1. COLLECTION OF USER INFORMATION - PURPOSES
PATAGON.AI, as the owner of the Website, will act as a Data Protection Delegate by processing data provided by the Customer, who acts as the Data Controller, and according to the Customer's instructions.
The User agrees that PATAGON.AI may collect information using cookies, GEO-IP information tags, and other methods (such as information provided by the User when registering and/or using the Website and/or the Service). The collection of information allows PATAGON.AI to personalize the User's experience on the Website to meet their needs.
PATAGON.AI offers Customers who wish to purchase the Service the opportunity to register on the Website via a contact form (the "Contact Form" or "Registration"). In these cases, all fields of the Contact Form must be completed with accurate and updated information. The following information may be requested:
- Name and surname;
- Email address;
- Company information related to the Service request;
- Any other information voluntarily provided by the User.
The information provided can consist of personal data, product or service details the User wants to offer, and metrics related to the services (collectively, the "Commercial Profile"). The User must ensure that the Personal Data and all commercial information provided to PATAGON.AI are accurate, precise, and truthful.
2. USE OF COLLECTED USER INFORMATION
The Customer will be responsible for providing the contact information of Potential Consumers with whom they wish to establish communication through Patagon.AI's services. The Customer guarantees that they have obtained all necessary consents from Potential Consumers for such communications in accordance with applicable data protection regulations. PATAGON.AI assumes no responsibility for any failures by the Customer in obtaining the required consents or in making communications without legal compliance.
PATAGON.AI will store and use the information provided by the Customer and collected by PATAGON.AI for as long as necessary to fulfill the purpose of analysis and for at least five years after the last contact between the Users during their interactions.
Any person who has provided personal contact information via PATAGON.AI's Website may send an email to privacy@patagon.ai to update, delete, or correct their personal contact information. PATAGON.AI will respond to the request within five (5) days of receiving it via email.
The Customer, as the Data Controller, may share information about Potential Consumers with third parties engaged in manufacturing, distributing, or selling their products or services for commercial purposes. Generally, such companies or websites will have their own data privacy policies for protection. PATAGON.AI will not be responsible for the information shared by the Customer with third parties.
The Customer may ask PATAGON.AI to include links to other websites in communications with Users. In such cases, PATAGON.AI will not be responsible for the actions of those websites to which the Privacy Policy does not apply. It is recommended that Users review the privacy policies of those websites to understand how they collect and protect personal data.
Interactions between Users and PATAGON.AI may be retained both for inquiries about accounts and for the use of products or services offered. This information may be used to optimize communications with Users, improve service quality, and ensure more efficient and personalized service.
Additionally, collected data may be used to improve internal processes, including the use of advanced technologies that allow operational capabilities to be adjusted and optimized. This information may also be used to detect and prevent technical issues, ensuring systems operate properly.
PATAGON.AI may use Commercial Profile data to provide business contacts and enriched data to its Users and partners for marketing and sales purposes, as allowed under agreements between the Customer and PATAGON.AI. If necessary, and to improve communication between Users, a limited set of Commercial Profile data may be disclosed by PATAGON.AI to Potential Consumers.
After the relationship between the Parties ends for any reason, PATAGON.AI reserves the right to retain the aforementioned information for a minimum of five years and/or until the processing purpose is complete. Once this period ends, PATAGON.AI will proceed to destroy the Personal Data.
PATAGON.AI will use the information provided by the Customer, Users, and collected by PATAGON.AI if required by national or international courts or governmental authorities in the form legally requested.
3. DATA TRANSFER
To fulfill the purposes outlined in this Privacy Policy and to provide the Service, PATAGON.AI may disclose Personal Data and/or personal information to authorities, PATAGON.AI partners, and third-party service providers.
In some cases, personal data may be transferred outside the country where Users' personal data is collected, to countries with the same, lesser, or greater levels of protection. Users consent to these international transfers without limitation.
In other cases, for different jurisdictions such as the European Union and the European Economic Area ("EU / EEA"), including Personal Data, transfers may occur outside where PATAGON.AI operates. Such transfers outside the EU/EEA are subject to appropriate safeguards, such as standard data protection clauses adopted in agreements or approved by the EU Commission under the GDPR. Users consent to these international transfers.
4. MINORS
Although the Website and Services are not directed to minors, if any minor accesses the Website or Services, their use must be supervised by parents, guardians, or legal representatives. The Website and Services are only available to individuals who are legally capable of entering into contracts and are not legally barred from performing legal acts, rights, or obligations. Therefore, minors under the age of 18 are not permitted to access the Website and/or use the Services or provide any Personal Data or other information.
5. CONFIDENTIALITY AND SECURITY OF INFORMATION
PATAGON.AI has adopted reasonable security measures to protect Users' information and prevent unauthorized access, modification, disclosure, or destruction of such information. The information collected by PATAGON.AI or provided by Users will be kept strictly confidential. Access to Personal Data is restricted to employees, contractors, operators, and representatives of PATAGON.AI or the Customer who need such data to perform their duties and develop or improve the Services.
However, since the internet is an open, public system, PATAGON.AI cannot guarantee that unauthorized third parties will never be able to overcome security measures and misuse Users' information.
6. CHANGES IN CORPORATE STRUCTURE
PATAGON.AI reserves the right to transfer the information collected in the event of a sale, merger, or acquisition of PATAGON.AI's main assets, or any other type of transfer. In such an event, PATAGON.AI will take reasonable steps to ensure that the transferred information is used in a manner consistent with this Privacy Policy.
7. USER RIGHTS OVER THEIR INFORMATION
Concerning the processing of Users' personal data, and although PATAGON.AI acts as an intermediary between Potential Consumers and the Customer by processing Personal Data according to the Customer’s instructions, any User has the right to request from PATAGON.AI:
- Access: Confirmation as to whether or not their data is being processed and further clarification regarding the information contained in this privacy notice.
- Rectification: Correction or completion of data provided to PATAGON.AI if inaccurate.
- Deletion: Removal of their data if no longer necessary for the purposes outlined or in cases of consent withdrawal, unlawful processing, or a legal obligation to delete.
- Limitation: Restrict data processing during the time necessary to correct data, in the event of unlawful processing, or if they need to exercise their legal rights.
- Objection: Object to the processing of their data, unless PATAGON.AI’s legitimate interests outweigh their own.
- Portability: Receive the data provided to PATAGON.AI or have it transferred to another controller in a structured, commonly used, and machine-readable format.
8. CHANGES TO THE PRIVACY POLICY
PATAGON.AI may amend this Privacy Policy at any time. New versions of the Privacy Policy will be notified by publishing the updated version on the Website and through communication channels provided by Users. The new version of the Privacy Policy will be deemed known and accepted by Users once the notification has been sent, and Users continue to use the Services.
9. CONTACT
If Users have any questions about this Privacy Policy or the Website, they should contact PATAGON.AI at any time via email at: privacy@patagon.ai.